Anonymous

Bus did not turn up

Thursday (12/1) and Friday (12/2), the bus from NY Port Authority to Twin Rivers (5:30 PM) bus did not come on both days. This is happening frequently. We should be informed well advance so that we can take alternate arrangements. Also 12/7, the bus from Twin Rivers to NY CrossTown on 8:22 AM at Monroe Park & Ride did not come. So much crowd at 8A park & ride. Please some one try to resolve this kind of issues. Is there anyway we will know ahead of time to do the alternates. Some of the supervisors needs to look into this issues. Added 100 words and still says add more.
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Reason of review:
Other issue
Anonymous
map-marker Boston, Massachusetts

Coach Usa - Bus Service Review from Boston, Massachusetts

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Coach is the worst always late never on time....
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Reason of review:
Bad quality
1 comment
Guest

This is the worst company the driver of the 24 bus is rudethe bus number is 6530 east Orange NJ and the driver name is Ferrell, something needs to be done about the rude driver's, please get some new drivers and let the old dinosaurs move on, I'm pissed and may never ride this bus again.

Knight Huc

Coach Usa - Bus Service Review

Coach Usa - Bus Service Review
The worst experience to book my 6 days Colorado trip Bus from USA coach. The bus came late and it was another subcontractors bus which was 2001 Model with 850k miles on it as seen in picture and also our quote included 12 hours local service which the drivers refused so we had to book 2 vans for our trip inside Colorado. The driver was sleeping on way to Colorado while driving and we were almost in to an accident.He was too old and we had to give him directions for the way from San Antonio to Breckenridge. We called dispatch but they were not helpful. The bus had old tryes and no chains either and I have a lot to say. But I would recommend please do not use this company as it is a matter safety of your family while traveling even a small trip. Do use this USA Coach We went on March 2016 on our trip
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Reason of review:
Bad quality
Anonymous
map-marker Newark, New Jersey

Coach Usa Bus Service Review

I've been waiting for the 24b for an hour 1/2. They do not care about the people who ride their buses. They are kicking people off the bus in the rain if they are short $.5 cents how sad is that. When is someone going to start sitting up for the people. Sad sad shame on Coach USA more money for less service.
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Reason of review:
Bad quality
Anonymous
map-marker West New York, New Jersey

Newark Liberty Airport Express delayed more than one hour

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On 8/18, I bought bus ticket online and was going to take bus at 5pm. I arrived the bus station near Grand Central at 4:50pm. There was a line of around 10 people. There was no bus on 5pm, no bus on 5:15, no bus on 5:30. The staff in the street told us that the bus would be arrive very soon. I waited until 5:45pm and had to take taxi to the EWR airport. I sent email with the bus ticket reciept after that and hope to get some refund or appology. I have not heard anything so far.

Yong

wuyo@***.com

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Loss:
$117
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Glenwood Zct

I, after years of torture having to ride on Coach USA, have come to the conclusion that it is Divine retribution for having lived a prof life of debauchy..... .............but then agai it could be that they just suck at what they do.

Anonymous
map-marker New York, New York

Coach Usa - Bus Service Review from New York, New York

This bus service from NYC to Newark airport is the worst bus service in the country. I missed a flight even though I had a two hour window to travel. The bus didn't come for a full hour and then the bus operator was rude and complained to his supervisor that he has no place to go to the bathroom. I have tried other times to use this bus thinking is was just that one incident. But the drivers and fare processors are very rude and have no regard for the customers. I wish there was a better bus service to this airport, instead I avoid travel to Newark airport at all costs! To avoid this stress.
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Reason of review:
Poor customer service
Anonymous
map-marker East Orange, New Jersey

Coach Usa Line 24 Review

Coach usa 24b or 24a is never ever on time, but want to raise bus prices..get it together thus is crazy
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Anonymous
map-marker Aurora, Colorado

WATCH YOUR CREDIT CARD...COACHUSA/MEG WWW MEGABUS

This company is hitting your credit card/debit card with a couple of small charges and then they go for the big bucks. My card got hit 4 times with charges ranging from $129 to $519.

Luckily my credit card company stopped it and they are investigating.

I contacted them but they don't seem concerned at all and just say "investigate" and we will cooperate with your bank. My bank is doing the investigation and asked if I would cooperate and I said, You Bet!

I'm sure they think I will just go away, but I'm not.

So, I would not use this company at all. Once they get your credit card look out.

If anyone else has had this happen please let the world know.

We have to stop these scammers and thieves

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Reason of review:
Problems with payment
Anonymous
map-marker Atlanta, Georgia

Unprofessional Service Review

Worst company I have ever dealt with. Unprofessional, misleading and refused to communicate during the while process. Ended up canceling because they would not confirm the reservation two days prior to the drip and was notified they would penalize us for 75% of the value, even though thur forced us to cancel!!! Will seek legal action and consumer protection.
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