I contacted USA Coach to obtain a bus from DeBary to Jacksonville and back for the Notre Dame/Navy game.Game time was unknown.
Trip was booked. When exact game was released I contacted USA Coach and they sent me a revised contract. I paid the bill and called USA Coach the day before event to get Orlando dispatch number and they gave it to me. Unknown to me USA Coach did not give them the updated contract.
The third party bus company arrived three hours late based on USA Coach giving them the wrong time.
USA Coach will not acknowledge their error.They were negligent after the fact afte making a mistake.
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- Product or service
- Debary To Jacksonville And Return
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