Coach Bus is a terrible company! Do not use this company! They discriminated against my group because we requested a ADA bus. Our trip was confirmed and scheduled only for us to receive an email 2 days before our trip saying it was canceled without a clear or valid...Read more
Unorganized and understaffed. Buses break down. Some buses never show up. Ticket windows, it's a mess. One day they want everyone on one long line, then others 2 lines. It sets us up for failure because people are bound to get aggravated with each other. Overcrowded....Read more
This company sickeningly thrives off innocent consumers not having any other feasible means of transportation home by monopolizing an industry connecting concert goers from Manhattan to the New Jersey MetLife stadium. 1.5 hour long lines just to get on a bus with no...Read more
I have used this service many times in the past years, with no major issues. Well, that changed on the morning of June 23rd, 2018 when I had a round trip booking to Ohare Airport from Valparaiso, In. The coach arrived at 2:30 am, and I rode it to the Indianapolis Blvd...Read more
Coach Usa - It comes late all day morning and evening never on schedule,
Every night is 1hr or more
Coach Usa - Always late , during the weekends worst !
Waiting on Sunday for. Almost 2 hours nobody came by to inform what’s going on ; and if they are early they left the Porth Authority ahead time is crazy air conditioning another drama we had to travel without any air when is hot this is dangerous please someone do something please.
I took the Tristate Coach USA for 15 w/o a probmem WHATSOEVERfor 15 years, until November of 2017. Sometimes the scheduled bus never arrives until the next due bus. OFTEN, it has been my experience, the shuttle of the evening just gets cancelled PERIOD, leaving me to...Read more
Coach Usa - Bad Driver
On bus 58969 the 8:15 to Suffern. Again the same dumb. Slow driver. Took her 4 tries to pull out of her spot at the port authority. She had to count her tickets 4 times so we are all ready 7 minutes late. I cannot understand why she is allowed to drive a bus.
Yes I've been taken Coach USA for the past 3 years and I've never had an issue until this week the driver has been arriving to the Newburgh station 5 to 7 minutes late so plus boarding equals almost 15 minutes. Which I feel to be very unacceptable considering the Raise...Read more
Coach Usa - The worst ever
I was on my phone with my son in the hospital and the driver came and told me that i cant be on my phone and i was 9 seats back he could not here me and now he is saying that i cant ride the bus
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