filters
State:
Show
City:
Show
Product:
Show
Show

Coach Usa - Unreliable

My wife and I left for VA on the Nov. 18th. The bus we needed was canceled on the way to Ohare. We arrived pat Ohare on Dec. 2nd, our return home. The 3:15pm was canceled. My daughter flew in from Hawaii two months prior only to have 2 bus cancellations at Ohare. It seems Coach is no longer reliable. I’m happy with the price, but not the service.
Company wrote 0 private or public responses to the review from Dec 02.
2.6
Details
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1413220
Reply to reviews
Show

Coach Usa - Unreliable

My wife and I left for VA on the Nov. 18th. The bus we needed was canceled on the way to Ohare. We arrived pat Ohare on Dec. 2nd, our return home. The 3:15pm was canceled. My daughter flew in from Hawaii two months prior only to have 2 bus cancellations at Ohare. It seems Coach is no longer reliable. I’m happy with the price, but not the service. 2 1/2 to 3 hrs waiting on a bus is ridiculous.
Company wrote 0 private or public responses to the review from Dec 02.
#1413219
Reply to reviews
Show

Coach Usa - Horrible. Beware.

Hands down the most unreliable bus service. Worse thsn megabus.
Company wrote 0 private or public responses to the review from Nov 16.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1402165
Reply to reviews
Show

Coach Usa - Rt 45 bus sucks

The service on rt 45 bus route is the worst ever the bus is constantly late just waited for the 7:20 bus that showed up at 7:45 this is almost daily
Company wrote 0 public responses to the review from Nov 09.
#1397287
Reply to reviews
Show

Coach Usa - Port Aithority nightmare

40 minutes waiting for a hopper bus to North Betgen park n Ride. No explanation during rush hour when these buses arrive every 5 minutes. Staff overwhelmed. Bad job all around
Company wrote 0 private or public responses to the review from Nov 09.
4.0
Details
Number of Destinations
#1397276
Reply to reviews
this morning after departing the Tower Center, everything was going fine until we got past the tolls at exit 15 to get in to the bus lanes....This driver is USUALLY very nice....Today, because he got called out by me and some other passengers, he made us wait while he...
Read more
Company wrote 0 private or public responses to the review from Nov 06.
1.0
#1394878
Reply to reviews
For the past month, the 14E bus has been consistently late and many times does not show up. The delays have been so significant that the 5:45pm bus generally shows up first. Is there any way to improve the timeliness of the 5:20 bus or notify people through email or...
Read more
Company wrote 0 private or public responses to the review from Oct 23.
2.1
#1387575
Reply to reviews
Show

Coach Usa - Will never take the bus to Atlantic City again

I am on coach bus #126 it’s freezing inside it’s 47 degrease bus driver said all busses are the same which is not true windows are so foggy he can’t see driving on highway he keeps wiping with paper towels thus is not safe for all the passengers on the bus.
Company wrote 0 private or public responses to the review from Oct 13.
1.0
Details
Product or Service Quality
Staff
#1380659
Reply to reviews
To Whom It Concerns: I have been using the coach transportation for many years. My job requires frequent business travels and the coach bus was a great option for a convenient, safe, and stress free transportation to O’Hare or Midway airport. Today on September 17,...
Read more
Company wrote 0 private or public responses to the review from Sep 26.
Anonymous
Lisa

Bus Others to ND cancelled...no one knows why....couldn't find so called alert on web site. U professional desk people ... tried calling 800# and they're not accepting incomin...

#1366929
Reply to reviews
Show

Coach Usa - Payment inquires

I have email them many times and also talk to customer service they took out on my visa card 2 times I want my 25.75 back on my card as soon as possible! I will never ride that bus again .Its horrible. I had to wake 6 hrs in all for both buses late!
Company wrote 0 private or public responses to the review from Sep 25.
1.1
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1365575
Reply to reviews