Coach Usa - Will never take the bus to Atlantic City again
I am on coach bus #126 it’s freezing inside it’s 47 degrease bus driver said all busses are the same which is not true windows are so foggy he can’t see driving on highway he keeps wiping with paper towels thus is not safe for all the passengers on the bus.
To Whom It Concerns: I have been using the coach transportation for many years. My job requires frequent business travels and the coach bus was a great option for a convenient, safe, and stress free transportation to O’Hare or Midway airport. Today on September 17,...Read more
Coach Usa - Payment inquires
I have email them many times and also talk to customer service they took out on my visa card 2 times I want my 25.75 back on my card as soon as possible! I will never ride that bus again .Its horrible. I had to wake 6 hrs in all for both buses late!
Coach Usa - Texting
Had a driver texting while driving this evening
Coach Usa - Horrible service
They decided to cancel the service without warning and when trying to get information there was nothing. Just dozens of people stranded at OHare with purchased tickets and no way to get home.
This incident happened July 26, 2018, about 10:40 am. It was during rush hour. I was transitioning from the 10 to the 110. No one was letting me in. I was in front of a Coach bus #610...The driver was a woman. She would not let me in, and began to push me into the...Read more
I didn't like
- Road rage bus driver
Coach Bus is a terrible company! Do not use this company! They discriminated against my group because we requested a ADA bus. Our trip was confirmed and scheduled only for us to receive an email 2 days before our trip saying it was canceled without a clear or valid...Read more
Unorganized and understaffed. Buses break down. Some buses never show up. Ticket windows, it's a mess. One day they want everyone on one long line, then others 2 lines. It sets us up for failure because people are bound to get aggravated with each other. Overcrowded....Read more
This company sickeningly thrives off innocent consumers not having any other feasible means of transportation home by monopolizing an industry connecting concert goers from Manhattan to the New Jersey MetLife stadium. 1.5 hour long lines just to get on a bus with no...Read more
I have used this service many times in the past years, with no major issues. Well, that changed on the morning of June 23rd, 2018 when I had a round trip booking to Ohare Airport from Valparaiso, In. The coach arrived at 2:30 am, and I rode it to the Indianapolis Blvd...Read more
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