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12/12/2017 3:50 pm departure fron Valpo. My bus arrived just about 2 minutes late, no problem. Only 2 of us boarded. After purchasing our tickets, the driver gets on her personal cell phone and is talking to someone else about a union meeting tomorrow and how the union...
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#1146974
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You wait for a bus on it's scheduled time at 6 am in the morning n expect the bus to come on time. But the Coach USA bus doesn't show up and after checking with the dispatcher on the reason you get a rude reply saying 'Bus is not running this morning'. There is no...
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1.0
#1129092
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On numerous drives on the NJ turnpike and Rt 3 into Manhattan I've witnessed the way these bus drivers continually cut off drivers in adjacent lanes, cruise in the left most fast lane, travel at excessive high speed, and make numerous illegal turns. Coach USA should be...
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#1122805
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Coach Usa - Change to NJ Transit... Facts

Coach Usa
#1146301
Every time every day coach usa is always late I lost a job because of this bus company and that was an year ago and to this day it's still not changes... New Jeresy Transit needs to take over this company and it's Soo crazy that u can't even call to find out any info
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Coach Usa - Verbally Abusive Drivers

Coach Usa
#1136900
2.6
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Many bus drivers are verbally abusibe, treat their customers like dirt. They are obviously not taught the basics of customer service. Unbelievable
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Coach Usa - Inconsistent schedules

Coach Usa
#1123090
1.4
Details
One of the worst bus services in new Jersey, the buses don't arrive on scheduled times and sometimes don't even show up.
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Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
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Coach Usa - Worst driver at morristown

Coach Usa
#1122914
They were 3 people standing at morristown new jersy drived forced us to get down the bus evn though bus is heading to newyork driver cheated 3 passengers by saying he is not going to new york Stupid driver please fire him from job
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I've unfortunately have had to use them regularly the last 18 years because they have no competition on the route I travel. Buses rarely leave on time, at best an "I don't care consistent attitude from employees. Drivers who talk on the phone and text while the bus...
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#1114075
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A total waste of money. Services paid for but not received. I made reservations for shuttle transfers before we left on our trip. Our travel plans were changed while on vacation and we could not use the tickets. I tried to cancel a week ahead of the reservation but...
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#1104265
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I have had issues with the Coach USA bus 11A for years. Buses are late on a daily basis, drivers are rude and other times buses will not show. I've called their headquarters in Westwood, NJ and complained but usually get hung up on. I can't comprehend how they are...
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Ardmore
Ardmore

The are still in business because the have no competition in some areas so the can do or not what they want and charge what they want.

1.0
#1101168
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So...Let's talk about my journey yesterday on the Newark Airport "Express" Bus operated by Coach USA for transport between Newark Airport and Manhattan. Thank goodness I was in a good mood after a very pleasant trip to Ohio...or my adventures on this modern version of...
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1.1
#977916
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Thursday (12/1) and Friday (12/2), the bus from NY Port Authority to Twin Rivers (5:30 PM) bus did not come on both days. This is happening frequently. We should be informed well advance so that we can take alternate arrangements. Also 12/7, the bus from Twin Rivers to...
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#968801
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On Friday November 11, 2016 at 7:36 pm I boarded the line 31 Coach USA bus at Newark Penn station in Newark, NJ. As I was about to step onto the bus the bus driver closes the bus door a few centimeters away from my face (which could've resulted in a injury if I didn't...
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1.0
#964085
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Coach Usa - Debary To Jacksonville And Return Review
I contacted USA Coach to obtain a bus from DeBary to Jacksonville and back for the Notre Dame/Navy game. Game time was unknown. Trip was booked. When exact game was released I contacted USA Coach and they sent me a revised contract. I paid the bill and called USA Coach...
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1.5
#959677
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